Coronavirus (COVID-19)

Coronavirus (COVID-19)

Support for business during the Covid-19 pandemic


With the support of the Business & Enterprise team at North Tyneside Council we have put together have put together some guidance, FAQs & links to the Government website in an easy to access format. 

The Government has announced a number of measures to support businesses and their employees during the coronavirus (Covid-19) pandemic. Information can be found here

Many of these schemes are now closed or are being withdrawn from 1 July 2021. 

Support included/s:

  • Financial support packages for businesses, and on-going financial management measures
  • Advice on how to operate a business & social distancing
  • Support for employees

Members of the Business Forum receive frequent  comprehensive round ups of the latest business support measures via email newsletters, as-it-happens updates on any new restrictions on social media  and specific messages on this page.

Roadmap to Restarting Business in North Tyneside

On 22 February, the Prime Minister announced a roadmap out of lockdown.

We are working with North Tyneside Council to support businesses in the borough to get back to work in a safe way.

For information about the roadmap, please visit our dedicated page Roadmap to Restarting Business 

Government Financial Support

Job Retention Scheme (furlough)

To support businesses with paying employees’ wages, it had been announced that the Job Retention Scheme (furlough) will be extended until Autumn 2021. More information about this scheme can be found here

From 1 July 2021, the level of grant will be reduced and businesses will be asked to contribute towards the cost of furloughed employees’ wages. The contribution will be 10 per cent in July and 20 per cent in August and September.

National Grant Support

As of 1 July 2021, all national Government grant schemes are now closed. This includes Local Restrictions Support Grants and Restart Grants. 

Additional Restrictions Grant

The North Tyneside Additional Restrictions Grant is aimed at supporting businesses with fixed costs that are severely impacted by the pandemic; and are not eligible for the existing Local Restrictions Support Grants, Additional Restrictions Grant non-ratepayers and supply chain or Additional Restrictions Grant for Taxi Drivers.

This scheme closed for applications on Friday 7 May. 

Support for the self employed

A fifth grant covering May 2021 to September 2021 will be open to claims from late July 2021.

The grant is taxable and will be paid out in a single instalment.

Guidance about claiming the grant will be available from early July 2021.

Further information can be found here

Business Rates Holidays

After June 2021, business rates will be discounted for the remaining tax year 2021-22. There’ll be a 66 per cent business rates reduction from 1 July 2021 to 31 March 2022, up to a maximum of £2 million for closed businesses.

Nurseries in England had a year off paying business rates for tax year 2020-21, and will continue to be exempt until 30 June 2021. They will then get a further discount and pay one third of the usual rate until March 2022.

More information can be found here

Commercial Eviction Ban

These bans were due to end on 30th June however, this has now been extended to 25 March 2022. This is to ensure that the sectors who are unable to open have enough time to come to an agreement with their landlord without the threat of eviction.

More information can be found here

Support for business in North Tyneside

Business Helpline

Our friendly business advisers from the North Tyneside Business Factory are on hand to help with anything not listed here. 

0191 516 6699

An experienced business adviser will be available between 9am and 5pm. Messages will be taken out of hours and an adviser will get back to you as soon as possible.

Alternatively, you can email [email protected] out of hours.

North Tyneside Business Forum

The Forum members also have a vast amount of business experience between them and our Facebook page will continue to offer practical business advice and guidance to our members. 

We’re available on Facebook messenger, web chat and [email protected] Mon-Fri from 9am-5pm.

Please urge your fellow North Tyneside businesses to join the Forum so that they too can benefit from this important communications platform. 

North Tyneside Business Recovery Programme

Quick-access, free and practical hands-on support for North Tyneside businesses to aid their recovery from the COVID-19 pandemic.

Digital, Business Rescue, Low Carbon and Sales support including identifying new markets, online trading & booking systems, social media support, financial and business advice to trade out of difficulty and more.

More info can be found on the North Tyneside Council website here

Kickstart Scheme

Kickstart is a new Government initiative that provides funding to employers to create 6-month job placements for 16-24 year olds on Universal Credit. Additional funding is available to employers to ensure the young person is fully supported and leaves the scheme prepared to enter work.

You can find out more about the Kickstart Scheme here

Employers who can offer 30 or more placements can apply directly to the Department for Work and Pensions (DWP).  Those unable to offer 30 placements can apply through a Kickstart gateway.

The North of Tyne Combined Authority is our recommended Kickstart Gateway and we actively encourage you to register your interest with them here

If you would like to chat to someone about creating a position and whether it is right for your business, please contact the Employment & Skills team on 0191 643 2111 or email [email protected].


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Business Support Helpline

0191 516 6699

Our friendly business advisers from the North Tyneside Business Factory are on hand to help with anything not listed here.

An experienced business adviser will be available between 9am and 5pm. Messages will be taken out of hours and an adviser will get back to you as soon as possible.


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