Coronavirus (COVID-19)

With the current Coronavirus (COVID-19) crisis, many people are facing some uncertainty in both their personal and business lives.

With the support of the Business & Enterprise team at North Tyneside Council we have put together have put together some guidance, FAQs & links to the Government website in an easy to access format. We understand that there are concerns about how businesses will function throughout the Covid-19 crisis. 

The Government has announced a number of measures to support businesses and their employees during the coronavirus (Covid-19) pandemic.

Support includes:

  • Financial support packages for businesses, and on-going financial management measures
  • Advice on how to operate a business & social distancing
  • Support for employees

Members of the Business Forum receive frequent  comprehensive round ups of the latest business support measures via email newsletters, as-it-happens updates on any new restrictions on social media  and specific messages on this page.

National Lockdown from 5 January 2021

This information is correct as of 05/01/2021 09:30 and has been taken from

From Tuesday 5 January, England has entered a period of national lockdown. This means that you must stay at home and should only leave for limited reasons.

Takeaways & delivery services will be allowed to stay open however, pubs, bars and restaurants must close. Alcohol can only be sold via delivery. Non-essential retail can remain open for delivery to customers and click-and-collect.

Schools, colleges and universities must close however, early years settings can remain open.

You should stay at home and make reasonable arrangements for staff to work from home, where possible to do so. Those in construction and manufacturing may continue to go to work.

Full details about what you, and your business, can and can’t do can be found here

Business Closures

To reduce social contact, the Government has ordered certain businesses and venues to close. These include:

  • all non-essential retail
  • hospitality venues
  • accommodation
  • indoor and outdoor leisure facilities
  • entertainment venues
  • personal care facilities
  • community centres and halls

Food shops, supermarkets, garden centres and certain other retailers providing essential goods and services can remain open. Essential retail should follow COVID-secure guidelines to protect customers, visitors and workers. You can find the full list of businesses which can remain open here

Bars, restaurants, cafes and non-essential retail can continue to run click & collect (where goods are pre-ordered and collected off the premises) and delivery services. Alcohol cannot be served via takeaway.

Please note it is also prohibited to provide Personal Care services in other peoples’ homes including mobile hairdressers, beauticians etc. Where it is necessary to work in other people’s homes – for example, for nannies, cleaners or tradespeople – you can do so.

More (and current) information about all of the business closures can be found here

Government Financial Support

The Government has announced a number of measures to support businesses and their employees during the coronavirus (Covid-19) pandemic.

To support businesses with paying employees’ wages, it had been announced that the Job Retention Scheme (furlough) will be extended from 5 November until Spring 2021. More information about this scheme can be found here

From 10 November, participating lenders in the Bounce Back Loan Scheme (BBLS) are able to offer smaller businesses across the UK a ‘top-up’ to their existing Bounce Back Loan if they originally borrowed less than the maximum amount available to them. Find out more here

Grant Support

North Tyneside Council are currently delivering several grant schemes on behalf of Government.

These grants are supporting businesses with fixed commercial property costs which have been legally forced to close during the various periods below, and those in the hospitality, leisure and accommodation sectors (or direct suppliers to these sectors) that were severely impacted by local restrictions and/or national lockdowns.

If you have already applied for a Local Restrictions Support Grant since September, please do not make a further application as future eligible payments will be made automatically.

Grants cover the following periods:

  • 18 Sept – 04 Nov 2020 (Tier 2)
  • 05 Nov – 01 Dec 2020 (National Lockdown 2)
  • 02 Dec – 29 Dec 2020 (Tier 3)
  • Christmas Support Payments for Wet-led Pubs
  • 30 Dec 2020 – 04 Jan 2021 (Tier 4)
  • 5 Jan – 15 Feb 2021 (National Lockdown 3 & Top-up grants)
  • 16 Feb – 31 Mar 2021 (extension of National Lockdown 3 payments)

Further information, an eligibility checker and criteria can be found here

National Lockdown Top Up Grants

As announced on Tuesday 5 January 2021, businesses in Retail, Hospitality & Leisure are to receive one-off top-ups which will be granted to closed businesses as follows:
  • £4,000 for businesses with a rateable value of £15,000 or under
  • £6,000 for businesses with a rateable value between £15,000 and £51,000
  • £9,000 for businesses with a rateable value of over £51,000

Information about eligibility for this support can be found on the Government website here

Local Restrictions Support Grants (Tier system 18/09/20 – 04/01/2021)

Grant Criteria and an application form is now available for grant schemes for businesses in response to Covid-19 local and national restrictions. Please refer to the eligibility document on the North Tyneside Council website here

Christmas Support Payment for wet-led pubs

On 1st December 2020 the government announced the introduction of additional support over the festive period for wet-led pubs in areas under Tier 2 or 3 restrictions. The scheme is called the Christmas Support Payment (CSP). An application form can be found here

Support for the self employed

The UK Government recognises the continued impact that coronavirus (COVID-19) has had on the self-employed and has taken action to provide support.

The Self-Employment Income Support Scheme Grant Extension provides critical support to the self-employed in the form of two grants, each available for three month periods covering November 2020 to January 2021 and February 2021 to April 2021.

The extension will last for six months, from November 2020 to April 2021. Grants will be paid in two lump sum instalments each covering a three-month period.

The online service for the next grant will be available from 30 November 2020. HMRC will provide full details about claiming and applications in guidance on GOV.UK in due course. You can find out more information here

Reopening businesses and venues 

On Monday 22 February, the Prime Minister announced a Roadmap out of Lockdown for England. 

There are conditions to be met at every stage of reopening of the economy, these dates are dates to aim to. More details of dates and what can / can’t open can be found in our news article here

Government have released a document which outlines in more detail which businesses can open when, and what rules they must follow, this can be found here

Over the coming weeks we will be working with North Tyneside Council to outline steps businesses should take to prepare for the reopening of the economy. 

Frequently asked questions

You may have additional questions depending on your specific circumstances.

We have compiled a list of frequently asked questions and answers which we hope will help.

Support for business in North Tyneside

This is a big blow for our business community and we’re here to support you. We continue to liaise with our strategic partners throughout regarding business support, finance and more.

Business Helpline

Our friendly business advisers from the North Tyneside Business Factory are on hand to help with anything not listed here. 

0191 516 6699

An experienced business adviser will be available between 9am and 5pm. Messages will be taken out of hours and an adviser will get back to you as soon as possible.

Alternatively, you can email out of hours.

North Tyneside Business Forum

The Forum members also have a vast amount of business experience between them and our Facebook page will continue to offer practical business advice and guidance to our members. 

We’re available on Facebook messenger, web chat and Mon-Fri from 9am-5pm.

Please urge your fellow North Tyneside businesses to join the Forum so that they too can benefit from this important communications platform. 

Running a business with Covid-secure measures

The majority of our business base are now open across North Tyneside. We’ve been working together with North Tyneside Council to support businesses in the borough to get back to work in a safe way through the ‘Restarting Business in North Tyneside’ campaign. This has been running since June and brings together lots of information you may need to make sure your business is Covid-Secure.

The page brings together information about which businesses can and cannot open, being workplace ready, operating a test & trace system, information about the local outbreak plan if you have a case in your workplace/premises/business and a reminder to Support not Report.

North Tyneside Business Recovery Programme

Quick-access, free and practical hands-on support for North Tyneside businesses to aid their recovery from the COVID-19 pandemic.

Digital, Business Rescue, Low Carbon and Sales support including identifying new markets, online trading & booking systems, social media support, financial and business advice to trade out of difficulty and more.

More info can be found on the North Tyneside Council website here

Kickstart Scheme

Kickstart is a new Government initiative that provides funding to employers to create 6-month job placements for 16-24 year olds on Universal Credit. Additional funding is available to employers to ensure the young person is fully supported and leaves the scheme prepared to enter work.

You can find out more about the Kickstart Scheme here

Employers who can offer 30 or more placements can apply directly to the Department for Work and Pensions (DWP).  Those unable to offer 30 placements can apply through a Kickstart gateway.

The North of Tyne Combined Authority is our recommended Kickstart Gateway and we actively encourage you to register your interest with them here

If you would like to chat to someone about creating a position and whether it is right for your business, please contact the Employment & Skills team on 0191 643 2111 or email

Business Support Helpline

Our friendly business advisers from the North Tyneside Business Factory are on hand to help with anything not listed here. 

0191 516 6699

An experienced business adviser will be available between 9am and 5pm. Messages will be taken out of hours and an adviser will get back to you as soon as possible. 


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