[email protected]   /   0191 643 6000

Rising Costs and Energy Crisis

Rising Costs and Energy Crisis

Over the past few months many of our members have been raising concerns with us about rising costs – whether this is the increase in fuel charges, along with supply costs for goods such as food.


Our management team have raised this with those in positions of power locally, regionally and nationally, to ask for more financial support to help businesses such as energy subsidies, reduced VAT and further business rates relief.

Unfortunately, nationally there is not a lot of support which businesses can access, although we are still raising it where possible and gathering views of businesses to feed into these conversations.

Local Support

Locally, North Tyneside Council recognise the impact of the rising cost of living on businesses across the borough.

Although the Council cannot help with rising costs, energy bills, supply chains etc for businesses, there are a number of resources, support and in some cases grants available to assist your business to reduce its carbon footprint and become more sustainable.


National Advice & Guidance

 Your energy supplier can help if you are having difficulties managing your microbusiness energy bills. You can get other financial support too. Your options will depend on your situation.

Ofgem recommend that you agree a business energy payment plan with your energy provider, check business finance schemes and grants and get business debt advice.

You can find more information on their dedicated page here

Government Finance and Support

Energy Bill Relief Scheme

New support businesses and public sector organisations was unveiled on Wednesday 21 September. This scheme is in place until 31 March 2023.  After this date, the Energy Bill Discount Scheme will come into place (see below). 

The scheme will be available to everyone on a non-domestic contract including:

  • businesses
  • voluntary sector organisations, such as charities
  • public sector organisations such as schools, hospitals and care homes

who are:

  • on existing fixed price contracts that were agreed on or after 1 April 2022
  • signing new fixed price contracts
  • on deemed / out of contract or variable tariffs
  • on flexible purchase or similar contracts

The government will provide a discount on your gas and electricity unit prices. To calculate your discount, the estimated wholesale portion of the unit price you would be paying this winter will be compared to a baseline ‘government supported price’ which is lower than currently expected wholesale prices this winter.

For all non-domestic energy users in Great Britain this government supported price has been set at:

  • £211 per megawatt hour (MWh) for electricity
  • £75 per MWh for gas

For more information and the eligibility please visit the Gov.uk website here


North Tyneside Council have put together this recording of an Energy Bill Relief Scheme Q&A Session to help answer questions and worries about rising costs 👇

Energy Bill Discount Scheme


For eligible non-domestic customers who have a contract with a licensed energy supplier, the government have announced the following support:

  • From 1 April 2023 to 31 March 2024, all eligible non-domestic customers who have a contract with a licensed energy supplier will see a unit discount of up to £6.97/MWh automatically applied to their gas bill and a unit discount of up to £19.61/MWh applied to their electricity bill.
  • This will be subject to a wholesale price threshold, set with reference to the support provided for domestic consumers, of £107/MWh for gas and £302/MWh for electricity. This means that businesses experiencing energy costs below this level will not receive support.
  • Customers do not need to apply for their discount. As with the current scheme, suppliers will automatically apply reductions to the bills of all eligible non-domestic customers.
More information can be found here 

General Business Support

There are also 42 business support and finance schemes available in the North East to support your business, more information can be found here

For help to navigate all of the business support available to you, email Rachel our Business Liaison Officer at [email protected].

 Your Views

 We have done local & national TV, radio and press appearances on this subject, and always welcome more views from businesses.

 If you would like to be involved in this in the future, please email [email protected]



Business Support Helpline

0191 516 6699

Our friendly business advisers from the North Tyneside Business Factory are on hand to help with anything not listed here.

An experienced business adviser will be available between 9am and 5pm. Messages will be taken out of hours and an adviser will get back to you as soon as possible.


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Wider Business Groups:

North East England Chamber of Commerce