Roadmap to Restarting Business

Roadmap to Restarting Business

On 22 February, the Prime Minister announced a roadmap out of lockdown.

We are working with North Tyneside Council to support businesses in the borough to get back to work in a safe way.

We are supporting businesses with the Government guidance and working with Forum members to provide peer-to-peer advice – showcasing businesses which have adapted and the measures they have introduced.

The roadmap is as follows:

From 29 March

Businesses eligible to host childcare and supervised activities for children will now be able to host all outdoor children’s activities, and outdoor parent-and child groups for up to 15 people (not counting those aged under five).

Outdoor sports facilities can reopen

No earlier than 12 April

Non-essential retail and personal care can reopen.

Outdoor areas at hospitality venues can reopen, including for takeaway alcohol. These venues may allow customers to use toilets located inside. At any premises serving alcohol, customers will be required to order, be served and eat/drink while seated (“table service”).

No earlier than 17 May

Indoor areas of hospitality venues will reopen. As outdoors, table service will be required.

All of the details can be found here  

Please remember that these dates are not confirmed, and will not be until 7 days before.


Permitted to open

This information is correct as of 12/04/2021

The second stage of reopening has taken place, the following premises are now permitted to open.

Outdoor sports facilities including outdoor gyms, swimming pools, golf courses etc

Non essential retail including clothing stores, showrooms and garden centres

Personal care facilities and close contact services

Those who provide personal care services from a mobile setting including their own home, in other people’s homes and in retail environments (such as a concession in a larger, separate business), will also be able to reopen.

Indoor sports and leisure facilities are also permitted to reopen for individual exercise with your household or support bubble. This includes at:

  • gyms and leisure centres
  • sports courts
  • swimming pools
  • dance studios and fitness centres
  • driving and shooting ranges
  • riding arenas
  • archery venues
  • climbing wall centres

Self-contained holiday accommodation may reopen. This is accommodation in which facilities are restricted to exclusive use of a single household/support bubble. Such facilities include: kitchens, sleeping areas, bathrooms and indoor communal areas such as: lounges, sitting areas and any lifts, staircases or internal corridors for entry and exit into the accommodation.

Outdoor areas at hospitality venues (cafes, restaurants, bars, pubs, social clubs, including in members’ clubs) can reopen.

Outdoor attractions including skating rinks, drive-in events, theme parks and water parks

Public buildings, such as community halls and centres, and libraries, can reopen.

Businesses eligible to host childcare and supervised activities for children are now able to host these activities (including sport) for all children, regardless of circumstances.

People can use these venues in a group of six people, or in a group of any size from up to 2 households

Formally organised outdoor sport can also return.

Further guidance on all of the above, can be found here 

Business Support Packs

As part of the Roadmap to Restarting Business campaign, those reopening from 12th April can now apply for free posters and social distancing materials to display in their premises.

One of the posters is the official government Covid Secure posters, a shop or a hospitality poster, wear a face covering, 5x social distancing floor stickers and 3x maintain your distance posters.

Initially 400 packs will be available free of charge to any North Tyneside-based business planning to reopen. Collection or delivery will be from two town centre-based printing companies – YPD Creative in North Shields, and Request a Guest in Whitley Bay.

We are no longer taking orders for business support packs, we will review and let businesses know if more packs will be available at the next stage of the roadmap.

Covid Secure Guidelines

Every sector must think about how they are going to socially distance staff and customers from themselves and each other.

There’s guidance available for close contact services; construction and other outdoor work; factories, plants & warehouses; heritage locations; hotels and other guest accommodation; other people’s homes; restaurants, pubs, bars and takeaway services; shops and branches; vehicles; and the visitor economy. This can all be found here.

Here’s some of the things you may not have thought about in preparation for re-opening…don’t forget to carry out a Covid-19 risk assessment and check the guidance for your sector on the Government website

Employers should also display a notice visibly in their shop windows or outside their store to show their employees, customers and other visitors that they have followed this guidance. Any business with over 50 employees is expected to display this. You can download the poster here


A number of short animations have been developed regionally to assist businesses to reopen safely from 12 April 2021

How to keep your business Covid safe flyer

Public Health Support

North Tyneside Council’s Public Health and Consumer Protection teams continue to be available to provide free advice and support to help businesses operate safely through the pandemic.

They can provide support to help to minimise the spread of COVID-19 to keep your colleagues and customers safe. They can also offer advice on workplace testing, action to prevent an outbreak and what to do if your business does experience an outbreak. They would also urge businesses with two or more cases to report them to our Public Health team. You can contact the team via [email protected] or by phoning 07813400000.

The Consumer Protection team is also on hand to provide advice on the Government’s latest regulations, ensuring businesses are operating safely. Contact them via [email protected] or call (0191) 643 7477. You can also find out more about the regulations from April 12 and advice via these videos, here.

Testing for Employees

Every sector must think about how they could control an outbreak of Covid-19 in employees, and how the business will manage if staff are self-isolating. 

There are a range of testing options available for businesses. 

Less than 10 employees

Employees can get a rapid lateral flow test if you’re in England and do not have symptoms.

They’re free and you get a result 30 minutes after taking the test.

The local test centre is at the Riverside Centre, bookings can be made here

More than 10 employees

You can order free rapid lateral flow tests to test your employees twice a week in the workplace.

You can order tests for your employees to collect from their workplace and use at home twice a week. You can do this if you cannot provide testing in the workplace.

Local Outbreak Plan

North Tyneside Council recently published an outbreak control plan for North Tyneside. The plan sets out how North Tyneside is working together to prevent outbreaks in the borough and if North Tyneside should experience an outbreak how they will respond.

You can find a letter to businesses here and an Action Card for businesses here

Support not report

We’re asking members of the public to also support businesses as they adapt to the new challenges of reopening. So, if you visit a business, whether that’s a shop, office, factory, and see a mistake around social distancing, or PPE, for example, don’t take photos and ‘shame’ them on social media. Instead speak to staff or the owner and let them know your concerns. Support them. Don’t report them.

Everything is new to businesses when reopening and business owners are trying their best to make it safe for everyone and run their business. Let’s help each other. *Of course if it is a big issue, do report it through the appropriate channels.


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Business Support Helpline

0191 516 6699

Our friendly business advisers from the North Tyneside Business Factory are on hand to help with anything not listed here.

An experienced business adviser will be available between 9am and 5pm. Messages will be taken out of hours and an adviser will get back to you as soon as possible.


Frequently Asked Questions

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